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Set up two-factor sign-in

With two-factor sign-in you need a six-digit code from an authenticator app as well as your password. That keeps out anyone who only knows your password.

At a glance

  • CASUS uses authenticator apps only, no SMS.
  • To switch it off you sign in again for safety. If your organisation requires two-factor sign-in, it can't be switched off.
  • Security is also where you sign out on all devices.

How it works

  1. 1
    In CASUS, open your account and, under Personal, the Security page.
    The account with the “Security” page
  2. 2
    Turn on the switch next to multi-factor authentication. Your email address must be confirmed.
    Security with the multi-factor authentication switch
  3. 3
    Scan the QR code with your authenticator app, such as Microsoft Authenticator or Google Authenticator, or set it up manually.
  4. 4
    Enter the current code from the app and enable MFA.

If it doesn't work

If you lost the phone with the app, there are no backup codes. Write to us from your email address and we'll reset two-factor sign-in after a check.

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Still have questions?

Email us: contact@getcasus.com