Allow the addresses in your firewall

At a glance

• CASUS: app.getcasus.com, help.getcasus.com and www.getcasus.com.
• Our API, with WebSocket connections (wss) and streaming. We send your IT the address on request. There is no fallback to other connection types.
• Word add-in: casus-word-prod.web.app and appsforoffice.microsoft.com.
• Sign-in and files: casus-prod.firebaseapp.com, identitytoolkit.googleapis.com, securetoken.googleapis.com, firebasestorage.googleapis.com and storage.googleapis.com.
• Microsoft 365 and SharePoint: login.microsoftonline.com and graph.microsoft.com.
• Other: js.stripe.com for payments, eu.i.posthog.com for usage statistics and widget.intercom.io for chatting with us.

If it doesn't work

Write to us for the complete, current list including our API's address. If something is still missing after allowing them, send us the blocked addresses from your proxy.

This might help too

• Check the system requirements
• Install the Word add-in
• Deploy the Word add-in in the Microsoft Admin Center