Cancel your subscription

At a glance

• Until that date you keep working as usual.
• After it, the data stays stored, but you can no longer create anything new.
• If all data should be deleted too, an admin closes the workspace. The article Delete your account explains how.

How it works

1. 1
   In CASUS, open your account and, under Workspace, the Subscription page.

   

2. 2
   Click Manage billing. This opens the customer portal of Stripe, our payment provider.

   

3. 3
   Cancel the subscription there. CASUS then shows “Cancels on …” with the date.

If it doesn't work

If you don't see Manage billing, you are not an admin. Ask an admin of your workspace.

This might help too

• How do the trial and plans work?
• Add seats
• Manage invoices and payment method