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Connect your mailbox to CASUS

First you sign in to CASUS in the add-in, with a code in the browser. After that you can connect your mailbox, and CASUS also reads other emails and whole threads. You don't need that for questions about the open email.

At a glance

  • With a connected mailbox, CASUS may only read your emails, never send or delete them.
  • You see Connect Outlook only if it is switched on for your workspace.

How it works

  1. 1
    Click Sign in in the add-in. It shows you a Connection code.
    The Outlook add-in sign-in screen with the “Sign in” button
    The add-in shows the connection code and the “Open browser” button
  2. 2
    Click Open browser, enter the code and click Approve Outlook. The add-in then says Signed in.
  3. 3
    If CASUS asks you to Connect Outlook, click it and approve the access at Microsoft in the browser. Or click Not now.
    The “Connect Outlook” screen with the “Connect Outlook” and “Not now” buttons
  4. 4
    Later you find this under More options, Settings and the Outlook switch.
    The “More options” menu with the “Settings” item
    The add-in settings with the “Outlook” switch

If it doesn't work

If approving in the browser doesn't work, click Back in the add-in and sign in again.

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Still have questions?

Email us: contact@getcasus.com

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