Word asks for a code in the browser

At a glance

• “That code expired”: the code is valid for 10 minutes. Start sign-in again from Word.
• If the code matches no active Word sign-in, check it or start again from Word.
• If it asks you to finish onboarding first, complete the first questions about your account in the browser.

How it works

1. 1
   Click Open browser in Word. The code is usually filled in already.
2. 2
   If no browser opens, copy the code with Copy connection code and open CASUS in the browser yourself.
3. 3
   Click Approve Word in the browser and switch back to Word.

   

If it doesn't work

If a new code doesn't work either, write to us and tell us the message you see.

This might help too

• The Word add-in at a glance
• Install the Word add-in
• Sign in to the Word add-in