Help
deen

The add-in disappeared from Word

Usually Word only removed the add-in from the ribbon; it is still installed. A few clicks under Add-ins bring it back. If it is missing for several people, the cause is usually the central deployment in Microsoft 365.

How it works

  1. 1
    Quit Word completely and open it again with a .docx document.
  2. 2
    On the Home tab, click Add-ins, then More Add-ins.
  3. 3
    Look for CASUS under My Add-ins. If your IT deployed it, it is under Admin Managed. The tab names differ a little between Word versions.
  4. 4
    Click CASUS, then Add. The CASUS button is back on the Home tab.
    The “Add-ins” window in Word with a search for CASUS and the “Add” button (Word in German)

If it doesn't work

If you can't find CASUS anywhere, install it again from the Microsoft Store. If it is missing for several people, your IT should check in the Microsoft 365 admin center under Integrated apps whether CASUS is still assigned. Until then, keep working in the browser.

This might help too

Still have questions?

Email us: contact@getcasus.com