Draft a reply and take it over into Outlook

At a glance

• Reply goes only to the person who wrote to you. For Reply all, copy the text with Copy.
• Bold text and lists are kept.

How it works

1. 1
   Open the email and CASUS.
2. 2
   Describe what the reply should say, for example “Agree, but ask for two more weeks”.

   

3. 3
   On the draft, click the pencil (Ask for changes) and write what should change, or open it with Open editor.

   

4. 4
   Click Reply. Outlook opens the reply with the text.

   

5. 5
   Read it through and send it yourself.

If it doesn't work

If it says “Open the email this chat belongs to”, you have opened another email since. Go back to the original email and click Reply again.

This might help too

• The Outlook add-in at a glance
• Install the Outlook add-in
• Connect your mailbox to CASUS